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Your Vehicle's Warranty Explained In New Car Care Council Video

Your Vehicle's Warranty Explained In New Car Care Council Video



A new video produced by the Car Care Council in conjunction with AutoNetTV Media (ANTV) focuses on consumers' rights to have their vehicles serviced at any automotive service and repair business they choose without affecting the warranty.



"It's a common misconception that only car dealers can perform the routine maintenance and repairs on a newer vehicle that is under warranty," said Rich White, executive director, Car Care Council. "This new video outlines the truth about vehicle warranties and assures consumers that they can have routine repairs performed by their local independent repair shop or do the work themselves without affecting the warranty."



The video explains that it is the law that independent repair shops can provide the services to maintain new car warranties and that consumers are protected by the Magnuson-Moss Warranty Act, enforced by the Federal Trade Commission (FTC), which prohibits a manufacturer from voiding the vehicle warranty because service was performed by a non-dealer.



Click here for more information from the FTC about auto warranties and routine maintenance.



For more information or to sign up for AutoNetTV Media, visit AutoNet TV.



Source: Car Care Council



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TESTIMONIALS

reviewiconKnowledgeable Staff
This review is for Cameron and the technicians that worked on my car. I'm from another city and get most of my vehicle work done there. After learning of a bad alternator and other problems, Cameron worked to find the most efficient solution to honor my warranty from the auto shop at home, in order to complete the work here. Many phone calls, numbers to exchange and decisions later, my car was finished! Cameron was incredibly helpful, kind and respectful. I've never had such good customer service at an auto shop. I would definitely come back next time my car needs service!
, 08/26/2019
reviewiconTrustworthy Mechanics
I dropped my car off for an oil change. I was asked what time I needed it back and they were accommodating and had the car ready when I needed it! They identified some additional service items and included actual pictures of the problem parts. It's really nice to be able to see the broken parts before authorizing the service! Overall great experience working with the people at University Auto.
, 02/20/2020
reviewiconHonest Auto Shop
Always so professional, honest and proficient! They have been servicing my cars for 15 years!
, 02/27/2020
reviewiconProfessional Advice
I'm always happy with how proactive they are in being thorough and making immediate recommendations so you can consider your options. I never feel they pressure me to feel obligated to resort to their services to fix whatever is needed. Their level of professionalism and customer service is to be laudable. I always recommend University Automotive to friends and colleagues.
, 06/18/2018
reviewiconAmazing Service
I have brought my company vehicles here many times and have always had great service. They are honest and do high quality work. I also appreciate the drop off and pick up service they provide.
, 04/06/2019