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CUSTOMER SURVEY

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at University Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At University Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Testimonials

reviewiconKnowledgeable Staff
This review is for Cameron and the technicians that worked on my car. I'm from another city and get most of my vehicle work done there. After learning of a bad alternator and other problems, Cameron worked to find the most efficient solution to honor my warranty from the auto shop at home, in order to complete the work here. Many phone calls, numbers to exchange and decisions later, my car was finished! Cameron was incredibly helpful, kind and respectful. I've never had such good customer service at an auto shop. I would definitely come back next time my car needs service!
~ , 08/26/2019
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reviewiconTrustworthy Mechanics
I dropped my car off for an oil change. I was asked what time I needed it back and they were accommodating and had the car ready when I needed it! They identified some additional service items and included actual pictures of the problem parts. It's really nice to be able to see the broken parts before authorizing the service! Overall great experience working with the people at University Auto.
~ , 02/20/2020
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