University Automotive & Diesel Repair stands behind our work by providing the following warranties:
5 Year / 50K miles Whichever comes first on parts and labor on most repairs when guests elect to use the top quality parts and services recommended.
2 Year / 24K miles warranty on brake system or clutch system frictional parts and labor.
Dealer purchased parts are warranted for 1 year or 12k miles, whichever comes first. We try not to purchase parts from dealers, but sometimes we must.
Timing Belt Warranty - We warranty the service at the manufacturer's intervals when all recommend related parts are replaced at the same time. From 4 year/40k miles up to 7 year/105k miles, whichever comes first on parts and labor for timing belt replacement. This warranty depends on the manufacturer's recommended intervals.
Used Parts purchased through University Automotive have a 3 month/3k miles warranty unless noted otherwise on repair order.
No warranty on jobs where customer chooses to use non-recommended parts or to omit related recommended services.
Warranty requires compliance with recommended precautions and follow up procedures. These are written on the invoice when applicable. The customer should discuss with our staff, if necessary. This warranty does not include rental car or related expenses. This warranty does not extend to consequential damage or repairs which have been tampered with or worked on by any person not authorized by University Automotive and Diesel Repair, or abuse or neglect to the vehicle. Warranty does not include systems which perform above legal speeds or off road. Warranty does not transfer with the purchase of the vehicle. Warranty starts the day the repairs are completed.
BG Lifetime Protection Plan - Please visit this link for details on the BG Lifetime Protection Plan.
IMPORTANT: To receive warranty repairs, the customer must:
- Notify University Automotive and Diesel of concern as soon as possible.
- Allow University Automotive and Diesel repair to diagnose and repair concern.
- If out of Sacramento metro area , call University Automotive and Diesel Repair at 916-273-4875 for special arrangements with one of our many Independent Associates state & nationwide.
WE WANT YOU AS A CUSTOMER FOR THE LIFE OF YOUR VEHICLE AND YOUR NEXT VEHICLE...If we ever say or do something to jeopardize this relationship, please let us know so that we can quickly correct the issue and prevent it from recurring.
"Our intention is to do whatever it takes to achieve your total satisfaction!"
Craig Heiser, Owner